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Returns & Refunds

Order Cancellation

All orders placed can be cancelled until they are shipped. Please note we aim to ship all orders as soon as possible. If your order has been paid and you need to make a change or cancel an order, you must contact us as soon as possible. Once the packaging and shipping process has started, it can no longer be cancelled. In case of any product related enquiries please send an email to info@nailartplanet.com to get more details.

Your Satisfaction is Our Priority

All the goods are quality inspected before shipment, in case You are not satisfied with the purchase, please send your full order details with order number to our customer service email address info@nailartplanet.com, we will refund or resend Your order within 24 hours once we get your requirements.

In unlikely event of parcel not arrived after 50 business days, full refund will be issued unless customer asks otherwise for replacement.